Information for Guests with Special Needs
The Velodrom is designed to be accessible and meets modern standards to ensure a pleasant event experience for all guests. Special consideration has been given to the needs of people with limited mobility.
Wheelchair-Accessible Seats
Specially designated seats are available at the venue for wheelchair users and their companions—please be sure to indicate when booking your tickets if you require one of these seats so that we can ensure appropriate seating arrangements.
Recommendations for Guests
with Limited Mobility We recommend aisle seats in the last rows of each section for guests with limited mobility. You can find an overview of the seating areas in the Velodrom seating chart.
Walkers and other mobility aids may, of course, be brought into the venue. These can be safely parked in front of the railing of the respective block without restricting the freedom of movement of other guests.
Accessibility Access
to the main entrance of the Velodrom is via Fritz-Riedel-Straße/Cotheniusstraße. This route is particularly suitable for those arriving by taxi or ride-sharing services. The ramp leads to the upper level of the Velodrom/Swimming Hall complex. Two elevators, located at the other end of the park, provide convenient access to the main entrance level. Velodrom Site Map
Support for Visually Impaired Guests
We ask guests with visual impairments who rely on a guide dog to contact us in advance of the event so that we can ensure the best possible support tailored to their needs. Contact us by email at info(at)velomax.de
Access to Facilities
All routes to the seating areas, food and beverage areas, and accessible restrooms are fully accessible.
If you have any questions or need assistance during the event, our security and service staff will be happy to assist you at any time.
Parking
Reservations The Velodrom has a limited number of parking spaces for wheelchair users. Depending on the event, it may be possible to reserve one of these spaces in advance. Reservations are available exclusively to individuals with a valid disability ID card and who use a wheelchair.
Please let us know in advance which event you have purchased tickets for and send your request via email to info(at)velomax.de. Please note our office hours for processing your request.